Complaints Procedure

The aim of Leigh Academy Blackheath’s complaints procedure is to ensure that complaints relating to the Academy are handled in a timely and professional manner.

Leigh Academy Blackheath always try to work alongside parents, carers and other relevant parties to ensure that all stakeholders are fully satisfied with the policy, practice and service that the academy provides for our young people. We appreciate that occasionally there may be specific aspects that you may wish to discuss further or that you are dissatisfied with. In order to work collaboratively with you, we ask that you contact the academy in the first instance to discuss your concerns. We will endeavour to provide an initial response within 3 working days. Please direct your question or concern in the following order:

  1. Form / class teacher
  2. Director of learning
  3. Senior leadership

form / class teacher

Year 7

  • 7A – Ms Shearer (MSR)/ J Young (JYG)
  • 7B – 7B Mr O’Dwyer (POR)
  • 7C – Ms Hyland (ALHD)
  • 7D – Ms Lynn (HLN)/Ms Boadu (FOU)
  • 7E – Mr Sinclair (RSR)
  • 7F – Ms Hunt (LHT)/Mr Natufe (ENE)

Year 8

  • 8A – Mr Pinches (SPS)
  • 8B – Mr Hance (MHE) / Ms Gibson (RGN)
  • 8C – Ms Abdi (AAI)
  • 8D – Ms Mahil (MML)
  • 8E – Ms Tahir (STR)
  • 8F – Ms Uthaiyarajah (TUH)

Year 9

  • 9A  – Ms Wood (FRWD)
  • 9B – Mr Birchmore (PBE)/ Mr Tang
  • 9C – Ms Jefferies (IJS)
  • 9D – Mr Kabiri (FJKI) 
  • 9E – Ms Botfield (LBD)
  • 9F – Ms Galvin (KGN)

Year 10

  • 10A – Mr Lyons (FALS)
  • 10B – Mr Cole (JCE)
  • 10C – Ms Renneberg (TRG)
  • 10D – Ms Okon (NON)
  • 10E – Ms Monsuro (EMO)
  • 10F – Mr Statham (MSM) 

Year 11

  • 11A – Ms Endersby (EEY)
  • 11B – Nadina  Cameron-Smith (NCH)
  • 11C – Mr Enninful (BE)
  • 11D – Mr Foard (FCFD)
  • 11E – Ms McDonald (AMD)
  • 11F – Ms Gough/Ms Clarke

Year 12

  • 12-1 – Parminder Matharoo
  • 12-2 – Janan  Alam/Rebecca Shillito – C218
  • 12-3 – Oliver Hughes
  • 12-4 – Mr Osmotherly

Year 13

  • 13-1 – Jacob Thomas
  • 13-2 – Maria Szoke
  • 13-3 – Joe Magenis
  • 13-4 – Karl Osmotherly

Director of Learning

senior leadership