The aim of Leigh Academy Blackheath’s complaints procedure is to ensure that complaints relating to the Academy are handled in a timely and professional manner.
Initial Concerns
Leigh Academy Blackheath always try to work alongside parents, carers and other relevant parties to ensure that all stakeholders are fully satisfied with the policy, practice and service that the academy provides for our young people. We appreciate that occasionally there may be specific aspects that you may wish to discuss further or that you are dissatisfied with. In order to work collaboratively with you, we ask that you contact the academy in the first instance to discuss your concerns. We will endeavour to provide an initial response within 3 working days. Please direct your question or concern in the following order:
- Form/Class Teacher:
- FJYG (Ms Young)
- SLIN (Ms Imbert-Alverson)
- AWWN (Mr Warren)
- SAES (Ms Evans)
- FCGE (Ms Gilmore)
- AKCH (Mr Claborough)
- FEEY (Ms Endersby)
- SGWE (Ms White)
- ARMA (Ms Marawaha)
- FOHS (Mr Hughes)
- SENE (Mr Natufe)
- AIWT (Ms West)
- FKCK (Ms Clark)
- SPBE (Mr Birchmore)
- ACST (Ms Stewart)
- FTRN (Mr Rahman)
- SCHR (Ms Harper)
- ASKN (Ms Khatun)
- FHMN (Ms Moran)
- SFOU (Ms Ofari-Boadu)
- ACCE (Ms Coupe)
- FSPS (Mr Pinches)
- SAWL (Ms Westall)
- AAGH (Ms Gough)
A – Airy College
F – Fawcett College
S – Sancho College
Director of Learning
- Director of Learning (English): Mererid Collins-Jones (Maternity Leave) mererid.collins-jones @leighacademyblackheath.org.uk
- Lead Practitioner Teaching and Learning (Literacy): Gemma Parker gemma.parker@leighacademyblackheath.org.uk
- Director of Learning (Maths): Patrick Ainsworth patrick.ainsworth@leighacademyblackheath.org.uk
- Director of Learning (Science): Jamie Smith jamie.smith@leighacademyblackheath.org.uk
- Director of Learning (Individuals and Societies): Rudi Oelschlagel rudi.oelschlagel@leighacademyblackheath.org.uk
- Director of Learning (Language Acquisition): Alissia Phillips alissia.phillips@leighacademyblackheath.org.uk
- Director of Learning (Physical Education): Jordan Tebbutt jordan.tebbutt@leighacademyblackheath.org.uk
- Director of Learning (Design and Technology): Mosh Laher mosh.laher@leighacademyblackheath.org.uk
Senior Leadership – Head of College
- Vice Principal Airy: Carina Lindars carina.lindars@leighacademyblackheath.org.uk
- Assistant Principal Airy: Jack Ritchie jack.ritchie@leighacademyblackheath.org.uk
- Vice Principal Fawcett: Elizabeth Nuttall elizabeth.nuttall@leighacademyblackheath.org.uk
- Assistant Principal Fawcett: James Cowie james.cowie@leighacademyblackheath.org.uk
- Vice Principal Sancho: Dan Morrison dan.morrison@leighacademyblackheath.org.uk
- Vice Principal Sancho: Rocio Garcia rocio.garcia@leighacademyblackheath.org.uk
- Principal: Emma Smith info@leighacademyblackheath.org.uk
Formal Complaints
If a parent/carer wishes to make a formal complaint they should submit this in writing to:
The Clerk to the Governors
Leigh Academies Trust
Carnation Road, Rochester
ME2 2SX
More detailed information relating to the complaints procedure can be found in the policies section of this website.